DonBet Privacy Policy

At DonBet, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. By creating a DonBet account and using our services, you agree to the practices described below.

Who We Are

Our platform is operated by GTW B.V., a company incorporated in Curaçao under company number 165433, with its registered address at Zuikertuintjeweg Z/N, Curaçao. Payments are processed through our agent CYGTW LTD, registered in Limassol, Cyprus. We operate under licence number OGL/2024/250/0115, issued by the Curaçao Gaming Authority. Whether you found us through a don bet login search or a donbet casino review, this policy applies to every visitor and registered player on our site.

Information We Collect

We collect several categories of information to provide you with a safe and personalised gaming experience. When you complete donbet register steps, we ask for details that allow us to verify your identity and comply with anti-fraud and licensing obligations.

• We collect registration data such as your name, date of birth, email address, phone number and country of residence
• We gather identity verification documents, including ID, proof of address and payment method confirmation, often requested as a utility bill in Latin or Cyrillic script
• We record financial information related to your donbet deposit and donbet withdrawal transactions, including payment method details and transaction history
• We track your gaming activity across Slots, Live Casino, Mini Games and Sportsbook to calculate VIP Mafia Points, Doncoins and bonus eligibility
• We store technical data such as IP address, device type, browser information and login timestamps
• We may collect communication records when you contact our support team via Live Chat, email or social channels

How We Use Your Information

We use the information we collect to operate our casino responsibly and to improve the services available to you. Our DonBet team relies on your data for the following purposes:

• We use your data to process your donbet deposit and withdrawal requests securely
• We verify your identity to prevent fraud, underage gambling and money laundering
• We use gaming activity data to calculate loyalty rewards, including level-up Free Spins and weekly cashback within our VIP Room
• We send you communications about promotions, such as our donbet no deposit bonus offers, donbet free spins campaigns or donbet promo code updates, where you have consented to marketing
• We analyse aggregated data to improve our games, website performance and customer support quality
• We retain records as required by our licence under the National Ordinance on Offshore Games of Hazard

Legal Basis and Consent

We process your personal data based on the necessity of performing our contract with you, our legitimate interest in preventing fraud and ensuring platform security, and your consent where required, particularly for marketing communications. If you prefer not to receive updates about a donbet bonus code or donbet casino bonus offers, you can withdraw consent at any time through your account settings or by contacting support@donbet.com.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with trusted partners who help us operate Donbet effectively:

• We share data with payment providers such as Skrill, Neteller, AstroPay, MiFinity and crypto processors to complete your transactions
• We share information with identity verification and anti-fraud services to confirm your eligibility to play
• We may disclose data to regulators, including the Curaçao Gaming Authority, when legally required
• We work with marketing and analytics providers to understand how visitors search for terms like donbet casino login or don bet casino app, so we can improve our website

Restricted Jurisdictions and Data Handling

Because we do not accept registrations or payments from certain countries, including Aruba, Curaçao, the Netherlands, the United States and FATF blacklisted countries, we may close accounts and cease processing data for users located in these regions. Payments to and from Russia and Belarus are also not possible, and related accounts are closed in compliance with our restrictions.

Data Security

We use industry-standard encryption, firewalls and secure servers to protect your personal and financial information. Our security team monitors our systems continuously to detect unauthorised access. While we at DonBet implement strong safeguards, no system is completely immune to risk, and we encourage you to use strong passwords and avoid sharing your donbet login credentials with anyone.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax and licensing obligations. If your account becomes dormant for 12 months, a monthly fee applies, and we may retain minimal data necessary to manage the account status. Complaints must be submitted within two months, and we keep related records to resolve disputes fairly.

Your Rights

We want you to have control over your personal data. Depending on applicable law, you may exercise the following rights:

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing communications
• You can request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@donbet.com. Our DonBet support team is available 24/7 via Live Chat to assist with privacy-related requests.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences and understand how players interact with our site, including those arriving through searches for donbet app download or donbet casino uk. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Children's Privacy

Our services are strictly intended for adults of legal gambling age. We do not knowingly collect data from minors, and we take immediate action, including account closure, if we discover underage use of our platform.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We encourage you to review this page regularly. Continued use of DonBet after updates are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, our DonBet team is here to help. You can reach us via Live Chat, available around the clock, by emailing support@donbet.com, or through our official Telegram, Discord, X and Instagram channels. We value your trust and remain committed to safeguarding your privacy while you enjoy slots, live casino and sports betting on our platform.